Thursday, December 10, 2009

hopefully this kid is a millionaire.

So, apple, despite being 'customer friendly' does not let you sync from your iphone to your itunes account. all in an attempt to prevent music theft. i'm sure this hasn't prevented one bit of music theft. but it did open the doors to getting music labels to distribute thier content. so...i see why this evil was necessary.

however, by not including this feature, apple created a market opportunity. there is this product to do it for you:
https://www.fadingred.com/store/

from what i hear, it was written by a high school kid, open sourced, and then snapped up by a software company and is now sold for $18. Not an unreasonable price.

hey kid, thanks for solving the problem of customers not realizing that even though your music is on your ipod/iphone that is linked to the SAME USER ACCOUNT, apple doesn't consider that a back up. so if your hard drive fails on your mac - which despite their witty ads claiming technological perfection, happens, apple does not care. you should have written your music to a CD...who even has CDs anymore?

and for providing an actual solution to what could be a very expensive problem (hundreds of dollars of music, held hostage), i hope you're a millionaire.

to apple. honestly, for what you charge for your products try to make your customer service and concern more than an advertising gimmick. from my experience, apple really does not care about anything other than feeding your desire to be trendy. and cool. and better than your poor friends who can only afford a PC.

don't get me wrong. i have a mac book. and an iphone. because i am trendy. and cool. and better than my poor PC owning friends. hopefully you picked up on the sarcasm. actually, the real reason is pretty mundane. i also have a PC and a linux box. i do web work and i'm expected to be in the know of all things web. i have to have access all major platforms, sometimes including mobile.

that is all. it's not that i hate apple. i just wish they were more like other luxury brands that understand that you know you are overpaying...and provide the appropriate service. free drinks when trying on wedding dresses anyone? gucci providing free tailoring and repairs. even if you are simply too fat for the dress. bmw covering all service and repairs for 3 years and a free loaner bmw while you get your oil changed. not a crappy old one either. it's an extended test drive, so they give you something good.

that is all.

a-dub out.

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